Australia Consumer Law
All products distributed by Kingworld Developments Pty Ltd come with warranties and guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
When you purchase one of our products, you will be entitled to receive technical support. The period of technical support will be advised to you at your time of purchase and/or specified in the end user licence agreement for the product. If you have a technical problem which we cannot resolve we will either issue you with a return authorisation number to take to the place of purchase or you will need to return the product to the place of purchase and request a refund.
Goods Presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. You may return any product purchased from Kingworld Computers in person or online within 14 days of purchase to obtain a full refund. The above rights are in addition to any other rights and remedies you may have under any other applicable law in relation to our products. The above rights also override any right to contrary contained in the end user licence agreement for your product.
For more information about what your rights are under the Australian Consumer Law, please go to www.accc.gov.au and click on the link “For consumers”.
The extent of Kingworld’s warranty is limited to the cost of repair or replacement. Under no circumstances shall
Kingworld be liable for:
1. Damages to other property caused by any defects in the product, damages based upon inconvenience, loss of time, loss of profits, loss of business opportunity , loss of goodwill, interference with business relationships, or any other commercial loss, even if advised of their possibility of such damages
2. Any other damages, whether incidental, consequential or otherwise
3. Any claim against the customer by any other party
For further information regarding these changes to warranty and to claim expenses in relation to the warranty (if applicable), please contact:
Kingworld Developments Pty Ltd at Unit 8, 1 Millennium Court, Silverwater NSW 2128 Australia
Furthermore, to alert retail store customers to their rights at the time of purchase we will also be adding a sticker on existing product boxes which says the following:
“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For more information visit our website at "http://kingworld.com.au/index.php?route=information/information&information_id=6"